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Identity Theft
Identity theft happens when a criminal obtains your personal information to steal
money from your accounts, open new credit cards, apply for loans, rent apartments
and commit other crimes — all using your identity. These acts can damage your
credit, leave you with unwanted bills and cause you countless hours and frustration
to clear your good name.
Go to Reporting Fraud to learn
more about identity theft and help stop it in its tracks.
If You're a Victim of Identity Theft or Account Fraud
If you're a victim of identity theft or account fraud, you should notify your bank(s)
immediately. If your account(s) is with iBill you should call your iBill customer
service representative immediately. iBill will work with you in an effort to make
appropriate corrections of unauthorized transactions in your iBill accounts and
to correct any incorrect reports submitted by iBill to credit bureaus, and will
attempt to help protect you from any future identity theft or account fraud.
We also suggest that you immediately:
Call the fraud departments of all three credit bureaus. Ask them to put a "fraud
alert" on your file. This tells creditors to call you before they open any
more accounts in your name.
* Contact your local police and ask to file a report. Even if the police can't catch
the identity thief, having a police report can help you in clearing up your credit
records later on.
* File a complaint with the Federal Trade Commission (FTC). Call the FTC's identity
theft hotline toll-free at 1 (877) IDTHEFT (438-4338). The hotline is staffed by
counselors trained to help victims and take their complaints. You may also file
a complaint online at www.consumer.gov/idtheft.Click
to view third party site disclosure
* Complete the identity theft affidavit, which will assist you in reporting to many
companies that a new account has been open in your name. Obtain a copy of the identity
theft affidavit by clicking the link below: www.ftc.gov/bcp/edu/resources/forms/affidavit.pdf.* Click
to view third party site disclosure
Together, you and iBill may be able to head off identity theft and account fraud
before they ever happen. If you would like more information about identity theft,
you can do any or all of the following:
1. Get more information on fighting identity theft from the U.S. Department of the
Treasury's Office of the Comptroller of the Currency at www.occ.treas.gov/consumer/PhishBrochFINAL-SCREEN.pdf.*Click
to view third party site disclosure
3. Visit the Federal Trade Commission's (FTC) consumer website at www.consumer.gov/idtheft.Click to view third party site
disclosure
4. Call the FTC toll-free at 1 (877) IDTHEFT (438-4338)
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